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Terms and Conditions

Accessing Skybook.ag signifies your acceptance of their Terms and Conditions. These terms are established to promote a secure and transparent environment for all users. We recommend a thorough review of these terms to ensure a clear understanding of your rights and obligations when utilizing the platform.

Agreement to Terms

Continued use of Skybook.ag signifies your agreement to our terms.

Eligibility criteria

a) Age eligibility criteria

To access our platform you must be at least 18 or have reached your country's legal adult age.

b) Countries with restricted access

Account creation and betting are restricted for residents of the following countries. Ensure your local laws permit online gambling prior to use:

  • A: Afghanistan - Albania - Algeria - American Samoa - Andorra - Angola - Anguilla - Antarctica - Antigua and Barbuda - Armenia - Aruba - Australia - Austria - Azerbaijan
  • B: Bahamas - Bahrain - Bangladesh - Barbados - Belarus - Belgium - Benin - Bhutan - Bosnia and Herzegovina - Botswana - Brunei Darussalam - Bulgaria - Burkina Faso - Burundi
  • C: Cambodia - Cameroon - Cape Verde - Cayman Islands - Central African Republic - Chad - Christmas Island - Cocos (Keeling) Islands - Comoros - Congo, Republic of (Brazzaville) - Cook Islands - Costa Rica - Croatia - Cuba - Cyprus - Czech Republic
  • D: Democratic Republic of the Congo (Kinshasa) - Denmark - Djibouti - Dominica
  • E: East Timor (Timor-Leste) - Egypt - Equatorial Guinea - Eritrea - Estonia - Ethiopia
  • F: Falkland Islands - Faroe Islands - Fiji - Finland - France - French Guiana - French Polynesia - French Southern Territories
  • G: Gabon - Gambia - Georgia - Germany - Ghana - Gibraltar - Great Britain - Greece - Grenada - Guadeloupe - Guam - Guinea - Guinea-Bissau - Guyana
  • H: Haiti - Holy See - Hungary
  • I: Iceland - India - Iran (Islamic Republic of) - Iraq - Ireland - Israel - Italy - Ivory Coast (Cote d'Ivoire)
  • J: Jamaica - Jordan
  • K: Kazakhstan - Kenya - Kiribati - North Korea - South Korea - Kosovo - Kuwait - Kyrgyzstan
  • L: Laos - Latvia - Lebanon - Lesotho - Liberia - Libya - Liechtenstein - Lithuania - Luxembourg
  • M: Macedonia, Republic of - Madagascar - Malawi - Malaysia - Maldives - Mali - Malta - Marshall Islands - Martinique - Mauritania - Mauritius - Mayotte - Micronesia - Moldova - Monaco - Mongolia - Montenegro - Montserrat - Morocco - Mozambique - Myanmar (Burma)
  • N: Namibia - Nauru - Nepal - Netherlands - Netherlands Antilles - New Caledonia - New Zealand - Niger - Nigeria - Niue - Northern Mariana Islands - Norway
  • O: Oman
  • P: Pakistan - Palau - Palestinian territories - Papua New Guinea -Pitcairn Island - Poland - Portugal
  • Q: Qatar
  • R: Reunion Island - Romania - Russia - Rwanda
  • S: Saint Kitts and Nevis - Saint Lucia - Saint Vincent and the Grenadines - Samoa - San Marino - Sao Tome and Príncipe - Saudi Arabia - Senegal - Serbia - Seychelles - Sierra Leone - Slovakia - Slovenia - Solomon Islands - Somalia - South Africa - South Sudan - Spain - Sri Lanka - Sudan - Suriname - Swaziland - Sweden - Switzerland - Syria
  • T: Tajikistan - Tanzania - Tibet - Togo - Tokelau - Tonga - Tunisia - Turkey - Turkmenistan - Turks and Caicos Islands - Tuvalu
  • U: Uganda - Ukraine - United Arab Emirates - United Kingdom - Uzbekistan
  • V: Vanuatu - Vatican City State (Holy See) - Virgin Islands (British)
  • W: Wallis and Futuna Islands - Western Sahara
  • Y: Yemen
  • Z: Zambia - Zimbabwe

Your User Account

User Account Registration

You must register a user account to utilize our services.

Multiple Accounts

Only one account per person is allowed. Creating multiple accounts is strictly prohibited. If we find duplicate accounts, we will close them and cancel all bets. Any bonuses, winnings, or promotions linked to these accounts will be lost. If you think your account was duplicated by mistake, please contact our customer support.

Account Base currency

Our platform operates exclusively in US Dollars. All financial activities, including deposits, withdrawals, and wagering, must be conducted in USD. If you use a different currency, be prepared for potential exchange rate charges and fees.

Account Security

You are solely responsible for protecting your account details, such as your username and password. It's essential to notify us promptly of any suspicious activity or security breaches related to your account. Always log out when you finish using our site. We cannot be held responsible for any harm or loss caused by your failure to follow these guidelines.

Account Information

Your registration information must be true, complete, and current. You agree to keep this information up-to-date. You cannot pretend to be someone else or misrepresent yourself. You'll automatically receive marketing emails and texts, but you can stop this by following the opt-out instructions. If your information is incorrect, outdated, or incomplete, we may suspend or close your account.

Account Activity

Skybook.ag is intended for individual, recreational use only. You agree to use our platform lawfully and avoid any activities that could be:

  • Illegal: This includes money laundering, fraud, or match-fixing.
  • Harmful: Actions that could damage, disable, overload, or hinder our services.
  • Disruptive: Interfering with the smooth operation of our platform or networks.

We reserve the right to monitor account activity and take action, such as suspension or termination, if we suspect any suspicious behavior.

Prohibited Use of Automated Software

The use of automated tools like bots or scripts to interact with our site is strictly forbidden. Any accounts found using these methods will be immediately closed, and all bets canceled. We reserve the right to take additional legal action if necessary.

4) Deposits and Payouts

Deposits

You can fund your account using various payment methods, including credit cards, cryptocurrencies, and cash transfers. We may verify your identity by requesting documents like a photo ID and utility bill. All deposits must be wagered once (1x rollover) before withdrawal.

Payouts

We may need to verify your identity before processing withdrawals. This might require documents like a government-issued ID and a recent utility bill.

Restricted Countries for Deposits and Payouts

Residents of the following countries can open an account but are limited to using cash only, with no access to cryptocurrency or credit cards:

  • A: Argentina
  • B: Belize - Bermuda - Bolivia - Brazil
  • C: Chile - China - Colombia
  • E: Ecuador - El Salvador
  • G: Greenland - Guatemala
  • H: Honduras - Hong Kong
  • I: Indonesia
  • J: Japan
  • M: Macao
  • N: Nicaragua
  • P: Panama - Paraguay - Peru - Philippines
  • S: Singapore
  • T: Taiwan (Republic of China) - Thailand - Trinidad and Tobago
  • U: Uruguay
  • V: Vietnam

Chargebacks

If you dispute a deposit made with your credit card (a chargeback), it's important to know that Skybook.ag takes this seriously. Here's what might happen:

  • We'll investigate the reason for the chargeback.
  • Your account may be suspended while we investigate.
  • The disputed amount could be deducted from your account balance.
  • A fee might be applied to cover processing costs.

If you have repeated chargebacks, your account could be permanently closed. If you believe a mistake was made and a chargeback was filed in error, please contact our customer support team.

5. Opt out

If you don't want to receive promotional emails or texts from us, you can opt out in two ways:

  • Contact customer support: Just send an email to [email protected] and let them know you want to unsubscribe.
  • Use the opt-out link: Look for the unsubscribe option in our emails and SMS messages.

Important note: Even if you opt out of marketing messages, you may still receive essential account updates or transactional messages related to your activity on our platform.

6. Privacy

We prioritize protecting your personal and account information. Advanced security measures safeguard your data from unauthorized access. Your information is handled according to our Privacy Policy and will not be shared with others without your permission, except as legally required. Please review our Privacy Policy for detailed information about how we manage your data.

7. Security

Skybook.ag utilizes strong security measures to safeguard your personal and financial data. This includes advanced encryption technologies to protect your information during transfers and while it's stored on our systems. We regularly update our security protocols to ensure they meet industry standards. However, it's important to understand that no security system is foolproof, and you acknowledge there is inherent risk when providing any personal information online.

For your peace of mind, all transactions and wagers are logged and kept for 90 days. If you have any questions about security or your information, you can contact us at [email protected].

8. Responsible Gambling

Skybook.ag is committed to fostering a responsible gambling environment. We encourage all players to gamble responsibly and within their means. If you or someone you know is experiencing difficulties related to gambling, we urge you to seek help. Valuable information and resources on responsible gambling can be found on our dedicated page.

9. Bonuses and Promotions

All bonuses and promotions are subject to specific terms and conditions. We encourage all players to familiarize themselves with these terms prior to participation.

10. Betting Rules

All bets placed on our platform are governed by our betting rules. These rules can be found on our website. It is your responsibility to familiarize yourself with these rules before placing any bets.

11. Intellectual Property

Everything you see on Skybook.ag, from text and graphics to videos and software, is protected by copyright laws. This means it belongs to Skybook or the companies that provided the content. You can't use or copy anything without their permission. This includes things like modifying, sharing, displaying, or even selling the content. If you'd like to use any content from our site, you'll need to get written permission from us first.

12. Liability Waiver

While Skybook.ag strives to provide a reliable and secure platform, we cannot be held liable for any damages that may arise from your use of our services. This includes direct, indirect, incidental, special, or consequential damages. We are not responsible for errors, mistakes, or inaccuracies of content, unauthorized access to our systems, interruptions or cessation of service, or the presence of bugs or viruses. Ultimately, by using our services, you acknowledge that you do so at your own risk. It's important to note that some jurisdictions limit the exclusion or limitation of liability, so these limitations may not apply in all cases.

13. License Agreement

Skybook.ag provides you with a non-exclusive, non-transferable, limited license to access and use our services for personal, non-commercial purposes only. This access is subject to your adherence to these Terms and Conditions. You must not modify, distribute, or create derivative works from our services, use them for illegal activities, reverse engineer, decompile, or disassemble any software used in our services, or remove or alter any copyright or proprietary notices.

Additionally, you are prohibited from using automated systems or software to extract data for commercial purposes. We reserve the right to revoke this license at any time and for any reason, including violations of these Terms and Conditions.

14. Governing Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions shall be resolved exclusively by the courts of Curaçao.

15. Account Termination

Skybook maintains the right to close your account and restrict your access to our services without prior notice. This action may be taken for various reasons, including but not limited to: violating these Terms and Conditions, suspected fraudulent behavior, unauthorized use of automated systems, or activities detrimental to the integrity of our platform. Once your account is terminated, your ability to use our services immediately ends. Any bets placed before termination will be processed unless they contravene these terms. Remaining funds in your account will be returned, minus any outstanding charges or fees.

16. Changes to Our Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on our website. By continuing to use our services after these changes, you agree to be bound by the revised Terms and Conditions.

17. Contact Information

Should you have any inquiries or require clarification regarding these Terms and Conditions, we encourage you to contact our support team through the following channels: